+What is “VIRGIN HAIR”?
Virgin hair is hair that is in a pure/natural state and has not been processed.
+How long do Marie's Luxury Hair Extensions last?
Marie’s Luxury Hair Extensions can last 12-16 months with proper maintenance. Refer to our hair care tips on maintaining your extensions for more information.
+What color are Marie's Luxury Hair Extensions?
Extensions range in color from dark to medium brown (commonly known as 1b-2). There are various donors so no two bundles are exactly alike. Climate from foreign countries may cause the donors’ hair to have some (very minimal) reddish tones. All extensions can be colored to your liking.
+How many bundles will I need and what lengths are Marie's Luxury bundles?
All bundles weigh approximately 3 oz (it varies by length). To perform a full sew in you will need two bundles for up to 16,” three bundles for up to 26,” and four bundles for up to 28.” Please follow these universal guidelines.
+How long does the shipping process take?
3-5 business days. Marie’s Luxury Hair Extensions ships only in the USA, no international shipping at this time.
+What is your refund policy?
Marie’s Luxury Hair Extensions are inspected multiple times prior to shipping. The hair is hypoallergenic and for this reason we do not offer any refunds – all sales are final! We will only ship to the confirmed address associated with the information you provide to PayPal. Please be sure to double check the information you enter before sending. If you enter the wrong information you will have to wait for your order to come back (which can take up to 30 days) and you will have to pay the shipping fee again.